Meet donors, clients, and volunteers where they are with HIPAA-compliant real-time chat. Build trust, answer questions instantly, and route sensitive conversations through secure, documented workflows — even at scale.
Pro-Life Prosper
Preview coming soon
Donor and client conversations deserve better than generic chat tools.
Visitors hesitate on your donation page, have a quick question, can't find an answer fast enough — and leave. You never get a second chance at that gift.
Enterprise chat tools charge $100–$500+/month for features nonprofits rarely use. And none of them include HIPAA BAA or crisis escalation paths out of the box.
When chat history lives in a separate tool, staff lose context. Every donor and client interaction should link directly to their record — automatically.
From donor inquiries to client crisis escalation — our live chat connects your organization with the people who matter most, through HIPAA-compliant, documented conversations.
COMPLIANCE & CRISIS CARE
Encrypted chat with BAA: All conversations are encrypted end-to-end and we provide a signed HIPAA Business Associate Agreement — so pregnancy resource centers, counseling orgs, and social services can chat safely.
Pre-chat consent intake: Capture consent and collect intake information before a chat begins — streamlining client onboarding and meeting HIPAA consent requirements without any manual forms or follow-up.
Crisis-escalation paths: Purpose-built escalation workflows route crisis conversations to trained staff with one click — giving pregnancy resource centers and social service organizations a safety net for every high-risk conversation.
Key Features
HIPAA & Security
Replaces These Tools
Built for organizations that need secure, real-time communication with the people they serve.
Most organizations go from sign-up to live chat widget in under an hour.
Paste one line of code to add the chat widget to your website. The widget matches your organization's branding and appears on the pages and hours you configure — in minutes.
Route incoming chats by topic, page, or department. After-hours chats go to a custom offline form and generate a support ticket that queues for the next available team member.
Every conversation — chat transcript, contact info, and topic — syncs automatically to the visitor's donor or client profile. No manual data entry, no lost context.
See average response time, satisfaction scores, volume by hour, and conversion rates from chat to donation. Identify your busiest windows and optimize staffing accordingly.
See how we compare head-to-head on what matters most.
When your nonprofit processes payments through Pro-Life Payments, 15% of our gross revenue is donated to pregnancy resource centers, adoption agencies, and life-affirming organizations — automatically.